A free app for Windows, by Remote Utilities LLC.
Remote Utilities is a must-have solution for organizations that wish to connect their remote employees to their desktop computers. It allows them to access their data and run applications remotely without the need for additional hardware or software. This is particularly useful for employees who have to work from home but need access to their applications, files, and databases.
It is a software solution that connects a chain of remote computers, where the user has access to their desktop. With this solution, you can view the desktop of any of the remote computers and run your own applications. It is possible to view the desktop of the end-user and control their cursor or mouse pointer. It is also possible to transfer files between the control and remote computers and chat with the end user.
It is possible to manage headless or unattended workstations and servers. The software allows you to provide remote support to end-users around the globe. It is also possible to provide remote assistance to users who are struggling with the software.
The software solution allows you to customize the settings according to the users' needs. It is also possible to upgrade the license to a higher one if the user needs more access.
Remote Utilities is remote desktop software for network administration in a Windows domain network. It is closely integrated with Active Directory and provides remote installation across multiple PCs as well as AD authentication support. Remote Utilities can run as a service and grant full control over the remote PC to the administrator in 15 different connection modes. You can connect to remote PCs directly using an IP address or DNS name, or indirectly, either using a global mediation server from the company or a free self-hosted server available for you together with Remote Utilities.
The program can be deployed across an entire Windows domain network using the built-in installation tool and MSI Configurator. You can create three different deployment packages with any combination of parameters. Business users can complete a variety of tasks related to maintaining IT infrastructure. Optimize your PC inventory management with Remote Utilities as a center of operations, save time by eliminating the need to physically access remote PCs, work from home or when traveling by securely connecting to your office computer and get instant access to your files, databases, and software.
Helpdesk providers benefit from the firewall bypass feature that allows firewalls and NAT services to be bypassed when connecting to a remote PC. The program's Agent module of the program runs without installation and administrative privileges. You can customize the Agent file with your logo and welcome text before sending it out to your customers. With Remote Utilities your technical support specialists will be able to provide remote technical assistance to all their clients no matter what their level of computer literacy or how their network is configured.
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